Refund and Cancellation Policy

Effective Date: 04th May 2026

Welcome to GandhadaGudi Nature Retreat - ECO Farmstay. We are thrilled to host you! We understand that plans can sometimes change unexpectedly. To ensure a smooth experience for both our guests and our farm operations, we have established the following Cancellation and Refund Policy.

By making a reservation with us through our website, booking portal, or third-party platforms, you agree to the terms outlined below.

1. Standard Cancellation & Refund Rules

Our cancellation policy is strictly based on the time of your cancellation relative to your scheduled check-in date (Check-in time: 2:00 PM).

• Cancellations made 3 days (72 hours) or more prior to check-in: You are eligible for a 100% refund of your booking amount. (Note: Standard payment gateway processing fees may be deducted).

• Cancellations made less than 3 days (72 hours) prior to check-in: The booking amount is strictly non-refundable.

• No-Shows: If you fail to arrive for your scheduled stay without prior notice, your booking will be marked as a "No-Show" and is strictly non-refundable.

• Early Departures: If you choose to shorten your stay after checking in, no refunds will be issued for the remaining unused nights.

2. How to Cancel Your Booking

The cancellation process depends on how you originally booked your stay:

• For Direct Bookings (Website, Web App, Phone, or WhatsApp):

  To cancel or modify a booking made directly with us, please reach out to our reservation team immediately.

  • Call/WhatsApp: [Insert Phone Number]

  • Email: [Insert Email Address]

  • Website Portal: Log in to your account on our website/web app and navigate to "My Bookings" to initiate a cancellation.

• For Third-Party Bookings (e.g., Booking.com, Agoda, MakeMyTrip):

  If you booked your stay through an Online Travel Agency (OTA) or a third-party platform, you must cancel the reservation directly through that platform. We cannot process cancellations or issue refunds for third-party bookings on our end. Their specific cancellation terms and conditions will apply.

3. Refund Processing

• Approved refunds will be processed back to the original method of payment used during the booking.

• Please allow 5 to 7 business days for the refunded amount to reflect in your bank account or credit card statement, depending on your bank's processing times.

4. Booking Modifications and Rescheduling

If you wish to postpone or reschedule your stay rather than cancelling:

• Modification requests must be submitted at least 3 days prior to your original check-in date.

• Rescheduling is strictly subject to room availability and seasonal rate differences. If the new dates fall under a higher tariff period, the guest will be required to pay the difference.

5. Force Majeure & Exceptional Circumstances

In the event of unforeseen circumstances outside of anyone's control (such as severe natural disasters, government lockdowns, or extreme weather conditions rendering the property inaccessible), GandhadaGudi Nature Retreat reserves the right to review cancellations on a case-by-case basis. In such instances, we may offer a free date modification or a credit note for future use in lieu of a cash refund.

Need Help?

If you have any questions regarding this policy or need assistance with an existing reservation, please do not hesitate to contact our support team at +91 95916 82404 or booking@gandhadagudiresorts.com. We are here to help!